Frequently Asked Questions | Relievus Pain Management (2024)

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Frequently Asked Questions

You will need to arrive 30 minutes prior to your appointment time and bring the following items:

  • Valid, non-expired photo identification (must be state or federally issued, examples include a drivers license or passport)
  • Insurance card(s)
  • Co-Pay (if applicable)
  • Referral from Primary Care (if applicable)
  • Medical records (radiology films or reports)
  • Medication list
  • Prescription insurance card (if applicable)

While a referral is not always required, it can be beneficial to have one. Many insurance plans may require a referral for pain management services. Please check with your insurance provider or contact us for more information.

To ensure timely access to care for all patients, we require 24 business hours notice for cancelling a clinic visit and 48 business hours notice for cancelling a procedure visit. If the required notice is not provided, this is considered a late cancellation and the patient may be charged a cancellation fee. A patient with 3 no shows or late cancellations combined could be subjected to not being rescheduled and/or being discharged.

You will need the following items which can be collected through your legal representation or communication from the insurance carrier:

  • Name of insurance company
  • Address of medical claims from insurance company
  • Claim number
  • Date of injury
  • State injury occurred in (not all States are accepted)
  • Body parts injured
  • Adjusters name/Case manager (if applicable)
  • Adjusters/Case manager phone number
  • Adjusters/Case manager fax
  • Adjusters/Case manager e-mail
  • Attorney name and contact details (if applicable)
  • Personal health insurance – Member ID
  • Referring physician name and phone number (if applicable)

If you have been referred for any diagnostic testing (such as imaging or nerve testing), please be prepared to provide your results, or have them sent over to our office. Additionally, if you’ve had any demographic or insurance changes please provide these updates at the time of your appointment.

Our New Jersey Offices accept:

Qualcare, Aetna, Amerihealth, Cigna, United Healthcare, Oxford, Horizon BCBS NJ HMO, Horizon BCBS NJ PPO, Medicare, Railroad Medicare, Tricare-Non Network PPO, Auto Insurance, and Workers Compensation Insurance

Our Pennsylvania Offices accept:

Qualcare, Independent Blue Cross, Keystone Health Plan East, Personal Choice, Highmark Premier Blue Shield, Medicare, Cigna, Aetna HMO and PPO, Workers Compensation, and Auto Insurance
For more information on insurance go to https://www.relievus.com/insurance-information/. You may also contact our office if you have questions about a specific plan.

We offer a variety of pain management treatments tailored to your specific needs. These may include medications, interventional procedures, physical therapy, injections, and lifestyle modifications. Your treatment plan will be customized to optimize your pain relief and overall well-being.

The best way to contact your provider is to call our main line at 1-888-985-2727 or login to your patient portal to be able to send messages.

A link will be communicated day of your appointment prior to appointment time via text or e-mail with link to chat room with Doctor. This is a video chat, not a phone call, so please use camera friendly phone or computer. You should be logged in through the link and in waiting lobby 15 minutes prior to appointment. If any issue should occur, please contact our main line at 1-888-985-2727.

We specialize in treating a wide range of chronic pain conditions, including but not limited to back pain, neck pain, joint pain, neuropathic pain, and cancer-related pain. You can find more information about the specific conditions we treat here.

Scheduling an appointment with us is easy. You can request an appointment online through our website, or you can call our office directly. Visit our Contact Us page for more information on how to get in touch.

Your first visit will typically involve a comprehensive evaluation by our experienced pain management team. We will review your medical history, discuss your pain symptoms, and may recommend diagnostic tests or imaging to develop a personalized treatment plan. You can learn more about our services here.

The timeline for pain relief can vary depending on your condition and the treatment prescribed. Some patients experience immediate relief, while others may require a series of treatments for long-term improvement. Our team will work closely with you to monitor progress and adjust your treatment plan as needed.

In case of an emergency or severe pain, please seek immediate medical attention by calling 911 or going to the emergency room. If you have ongoing concerns related to your pain management, contact our office during business hours for guidance.

Frequently Asked Questions | Relievus Pain Management (14)

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Frequently Asked Questions | Relievus Pain Management (2024)

FAQs

What are 4 key points in pain management? ›

Diagnose the cause of acute pain.
  • Identify the medical or surgical condition for which acute pain is a symptom.
  • Determine whether underlying cause is acute nociceptive pain or acute neuropathic pain.
  • Assess the degree of functional impairment to help determine the urgency for addressing the acute pain issue.

What is an often overlooked method for pain management? ›

Quality sleep, a healthy diet and effective stress management are three lifestyle factors that can minimize pain. Patients can be proactive at improving these three, with guidance from their physician.

What is the most common form of pain management? ›

The most common form of pain management is medication. When used correctly, it is an effective way to relieve pain and help patients manage their conditions. It can be OTC, prescription medications, creams, gels, or injections.

What has been identified as a major cause of inadequate pain management? ›

Inadequate staffing, huge workload, and heavy burden reduce the time spent by medical staff with their patients, and as a result, postoperative pain is not identified in time to be handled adequately.

What are the 4 P's of pain? ›

For management, we can also use '4Ps' (physical, psychological, pharmacological and procedural) and for review there are the '6As' (activities, analgesia, adverse effects, aberrance behaviours, affects and adequate documentation). GP pain management: what are the 'Ps' and 'As' of pain management?

What are the three P's of pain? ›

3 Ps of pain care

Psychological approach: imagery, distraction. Physical approach: comfort positions, heat and cold. Pharmacological approach: medication.

What is the most common intervention for pain relief? ›

Key pain management strategies include: pain medicines. physical therapies (such as heat or cold packs, massage, hydrotherapy and exercise) psychological therapies (such as cognitive behavioural therapy, relaxation techniques and meditation)

What are the three major barriers to effective pain management? ›

17. Barriers to Effective Pain Management
  • Knowledge, beliefs, and attitudes of healthcare professionals.
  • Patient and family perceptions.
  • Inadequate attention to pain in certain patient populations.

What is the first drug of choice for pain? ›

Acetaminophen. Acetaminophen is usually recommended as a first line treatment for mild to moderate pain. It might be taken for pain due to a skin injury, headache, or conditions that affect the muscles and bones. Acetaminophen is often prescribed to help manage osteoarthritis and back pain.

What drug is commonly prescribed for chronic pain? ›

NSAIDs (e.g., celecoxib, diclofenac, ibuprofen, naproxen) Antidepressant medications specifically used to treat chronic pain; SNRIs (i.e. desvenlafaxine, duloxetine, levomilnacipran, milnacipran, venlafaxine) and TCAs (e.g., amitriptyline, desipramine, doxepin, imipramine, nortriptyline)

What is the strongest pain relief? ›

Opioids, powerful pain medicines that lower the perception of pain, may be given after surgery. Intravenous opioids may include fentanyl, hydromorphone, morphine, oxycodone, oxymorphone and tramadol.

What are the 5 A's of chronic pain? ›

Regular assessment with the 5 A's (i.e., analgesia, activity, adverse effects, aberrant behaviors, and affect) Periodically review pain diagnosis and comorbid conditions, including substance use disorders.

What is the number one cause of pain in people over 65? ›

Chronic pain in older adults is most often caused by musculoskeletal conditions, neurodegenerative conditions, peripheral vascular diseases, and rheumatic disorders. According to Colón, the most prevalent pain conditions in older adults include: Arthritis and osteoarthritis.

What is the most reliable indicator of severe pain? ›

Self-report. Self-report is the most reliable source of information on pain. Use it with all older people, including those with a cognitive or communication impairment.

What are the four A's of pain management? ›

The 4 A's—analgesia, activities of daily living, adverse events, and aberrant drug-taking behaviors—can structure assessment and serve as a means by which to record patient response to therapy.

What are the 4 elements of pain processing? ›

Figure 7-1 illustrates the major components of the brain systems involved in processing pain-related information. There are four major processes: transduction, transmission, modulation, and perception.

What are the 4 categories of pain points? ›

Customer pain points are often grouped into 4 main types: productivity, financial, process, and support.
  • Productivity Pain Points. ...
  • Financial Pain Points. ...
  • Process Pain Points. ...
  • Support Pain Points. ...
  • Conduct Qualitative and Quantitative Research. ...
  • Ask Open-Ended Questions. ...
  • Align Sales and Marketing Data.
Jan 17, 2023

What are the five A's of pain management? ›

A well-known comprehensive approach to the management of persistent pain is the Five A's of Pain Management: analgesia, activities of daily living, adverse effects, affect, and aberrant drug-related behaviors.

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